Privacy policy

Last updated: March 2026

1. Introduction

SpermVital AS operates this website and provides information about our technology and products, including the possibility for approved customers and partners to order components.

SpermVital AS is the data controller for personal data processed through this website.

Our registered address is:
Storhamargata 44
2317 Hamar
Norway

For questions regarding privacy, please contact:
post@spermvital.com

2. What Personal Data We Collect

We collect personal data only when necessary to provide our services.

This may include:

  • Name

  • Company name

  • Work email address

  • Shipping address

  • Order details

  • IP address and basic technical information (automatically collected)

We do not collect sensitive personal data through this website.

3. Purpose of Processing

We process personal data for the following purposes:

  • To provide access to our customer portal

  • To process and deliver component orders

  • To communicate with customers and partners

  • To maintain and improve website functionality

  • To comply with legal obligations (e.g., accounting requirements)

We do not use personal data for marketing campaigns, profiling, or targeted advertising.

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), our legal bases for processing are:

  • Performance of a contract (Art. 6(1)(b)) – when processing orders

  • Legitimate interest (Art. 6(1)(f)) – for B2B communication and website security

  • Legal obligation (Art. 6(1)(c)) – for accounting and regulatory requirements

5. Use of Shopify

Our website is hosted by Shopify Inc., which acts as our data processor.

Shopify provides the technical platform that enables us to operate the website and process orders. Personal data submitted through the website is stored on Shopify’s secure servers.

Shopify may process data outside the European Economic Area (EEA). In such cases, appropriate safeguards, such as Standard Contractual Clauses, are used in accordance with GDPR requirements.

You can read more about Shopify’s privacy practices at:
https://privacy.shopify.com

6. Sharing of Personal Data

We do not sell personal data.

We may share personal data only when necessary with:

  • IT service providers

  • Shipping/logistics providers

  • Accounting services

  • Public authorities when required by law

All service providers process data on our behalf under data processing agreements.

7. Data Retention

We retain personal data only as long as necessary:

  • Customer data is stored as long as the business relationship exists.

  • Order and accounting data is stored in accordance with Norwegian bookkeeping legislation (normally 5 years).

  • Technical log data is stored for security purposes for a limited period.

8. Your Rights

If you are located in the EU/EEA, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion (where applicable)

  • Restrict or object to processing

  • Data portability (where applicable)

  • Lodge a complaint with your local data protection authority

In Norway, the supervisory authority is Datatilsynet.

To exercise your rights, contact us at:
post@spermvital.com

9. Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

However, no system can guarantee absolute security.

10. Cookies

This website uses only strictly necessary cookies for technical operation, security, and order handling. We do not use cookies for marketing or targeted advertising.

10. Changes to This Policy

We may update this Privacy Policy when necessary to reflect legal or operational changes. The latest version will always be available on this website.